FAQ About Alterna Reality

  • What services does Alterna Reality offer?

    We provide VR-enhanced virtual try-ons, AR Portal installations, AI-generated photo and video services, and high-end 3D digital twins

  • Which industries do you serve?

    We work with fashion, retail, accessories, eyewear, footwear, apparel, tech, lifestyle, and consumer goods brands

  • Do I need product 3D models to get started?

    No — we can create digital twins from your existing product images or CAD files

  • How do your virtual try-on solutions help boost sales?

    They reduce product returns, increase engagement, and help customers make confident purchase decisions online

  • Can I use your services offline, like in-store activations?

    Yes, our Alterna AR Portal enables immersive in-store experiences at airports, stadiums, stores, and events

  • How does your AI-generated photo & video service work?

    We place your real products on editorial-level virtual environments or AI models, eliminating the need for traditional photo shoots

  • What’s the typical delivery time?

    Most visual service projects are completed within a few days—depending on complexity and volume (e.g. try-ons, AI photos, AR Portal builds).

  • Are your AI services suited for campaigns and lookbooks?

    Yes, our AI visuals are ideal for campaign content, e-commerce listings, ads, and editorial lookbooks

  • Do you provide hardware for AR Portal installations?

    We offer fully managed installations including hardware, setup, and support for live activations

  • Can I see the technology in action?

    You’re welcome to visit our Istanbul studio in Maslak to experience our 3D, AI, and AR solutions firsthand